Net eSIM

Refund Policy

Updated:

Refund Eligibility

Refunds may be issued if a purchased eSIM data package has not been activated or delivered successfully.

Non-Refundable Situations

Once an eSIM data plan has been activated or used, refunds may not be possible due to the nature of digital connectivity services.

Refund Requests

Customers may contact our support team to request assistance or submit refund requests.

Get your internet ready before you arrive.

Download the Net Sim app, choose your destination, and make sure your device supports eSIM before purchasing the right data plan for your trip.